Refund Policy

Sending a booking request through this website does not take any payment. Nothing is charged at that stage, so there is nothing to refund.

Once you have accepted a quotation and paid, refundability depends on the fare rules of the ticket and the cancellation terms of the tour operator named in your confirmation. Some fares are fully refundable, some are refundable with a fee, and some are non-refundable.

Before you pay, our team will tell you the cancellation and refund rules that apply to your specific trip.

Tell us as early as possible by email or WhatsApp. We will apply the cancellation charges that were disclosed to you and refund any remaining balance to the original payment method. Where the supplier charges a fee, that fee is deducted.

If we cannot provide a confirmed trip, or it is changed materially, you may choose an alternative departure or a refund of the amount you paid for the part of the trip that will not be provided.

If an airline cancels or significantly reschedules a flight, the airline's own refund and rebooking obligations apply, and we will help you claim them.

Email info@abrajtravels.com with your booking reference and the reason for the request. We acknowledge refund requests within two working days and process approved refunds to the original payment method; card refunds may take several working days to appear depending on your bank.